Effective Date: November 8, 2025
At Dhanesh Foods LLP, we aim to deliver your favourite food products safely, quickly, and in perfect condition. This Shipping Policy outlines how we process, ship, and deliver your orders placed through https://dhaneshfoods.in/
1. Order Processing Time
All confirmed orders are processed within 1–3 business days (excluding Sundays and public holidays).
You will receive an email or SMS confirmation once your order has been shipped, along with tracking details.
During high-demand periods, order processing might take slightly longer, but we always strive to dispatch as quickly as possible.
2. Shipping Partners
We partner with reliable courier companies such as Delhivery, BlueDart, DTDC, and other trusted logistics providers to ensure timely and secure deliveries across India.
3. Shipping Charges
Free Shipping: Available on orders above ₹1499 (may vary during promotions).
For orders below ₹1499, a actual shipping fee is applied at checkout.
Any applicable shipping cost will be clearly displayed before you make the payment.
4. Delivery Timelines
Metro Cities: 5–8 business days after dispatch.
Other Areas: 8–10 business days after dispatch.
Remote or Rural Locations: May take up to 15–18 business days.
International Locations: May take up to actual business days w.r.t. Country distances.
Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.
5. Order Tracking
Once your order is shipped, you will receive an email/SMS with a tracking ID. You can track your shipment on the courier partner’s website until it reaches your doorstep.
6. Incorrect Address or Failed Delivery
Please ensure your shipping address and contact details are entered correctly at checkout.
Dhanesh Foods is not responsible for delays or failed deliveries due to:
Incorrect or incomplete address.
Unavailability of the customer at the delivery location.
If a package is returned to us due to incorrect details, reshipping may incur an additional delivery charge.
7. International Shipping
Currently, we ship only within India. We are working to expand our services internationally soon.
8. Damaged Packages
We take great care in packing our products. However, if your order arrives damaged or tampered, please do not accept the delivery and contact us immediately at info@dhaneshfoods.in
with photos or videos of the package. We’ll ensure a quick resolution.
9. Delays Beyond Our Control
While we do our best to deliver on time, external factors such as natural disasters, strikes, lockdowns, or courier delays may affect delivery times. We appreciate your patience and understanding in such cases.
10. Contact Us
If you have any questions or concerns regarding shipping or delivery, please reach out to us:
📧 Email: info@dhaneshfoods.in
🌐 Website: https://dhaneshfoods.in/
🏢 Office Address: [79, Management Enclave, Near Mansi Tower, Vastrapur, Ahmedabad - 380015 , GUJARAT (INDIA)]
🏢 MFG Unit Address: [B2 Shivanta Estate Opp. Bhat SS, Pilupura Village, Moraiya Taluka, Sanand District, Ahmedabad - 382213 , GUJARAT (INDIA)]
Dhanesh Foods LLP is dedicated to delivering freshness and quality to your doorstep with care and reliability.